Telling your brand story through design

We are GreatCx – a Digital Agency centric in Customer Experience based in Ocala, Florida.

About

We’re not just a marketing agency. We’re a team guided by a leader with more than 14 years of experience across multinational corporations, B2B industries, creative agencies, and customer experience.

Our beliefs

We are firm believers in the transformative force of honesty and openness. These values underpin our ability to craft exquisite and profound work that ignites inspiration in others. We recognize that without beauty, motivation wanes, and without meaning, purpose is elusive.

Why us

Because strategy without empathy is guesswork — and guesswork doesn’t sell.

Most agencies focus on tools, tactics, and trends.

We focus on people.

We sit with the client. We listen. We analyze. We understand the fears, the motivations, and the barriers their consumers face. Only then do we design strategies that connect on an emotional level and perform on a business level.

This is why our work doesn’t just look good; it works, scales, and lasts.

Choosing Great means choosing a partner that thinks before acting, listens before creating, and understands before optimizing.

We don’t make assumptions. We design solutions that speak directly to the heart and convert with clarity.

People

People over profit

At GreatCx, we place people first, not profits. We prioritize our employees, customers, and community by delivering top-quality products and services, maintaining transparency, and promptly addressing customer feedback. We understand the importance of businesses for economic growth but never at the expense of people’s well-being

Juan Estupinan
⎯ CEO & CX Manager
Maria Arana
⎯ Financial Director
⎯ Social Ads Specialist
Manuela Palacios
⎯ Copywriter Specialist
Carlos Algarin
⎯ Web Developer
⎯ Creative Director
Sebastian Gonzalez
⎯ Paid Media Specialist
⎯ Art Director
Open positions
Selected clients
Awards and recognition

We have passion in what we do and we let it speak for itself

2023 CSS Design Awards – Website of the Day

2023 CSS Design Awards – Innovation

2023 CSS Design Awards – Website of the Day

2023 Awwwards – Website of the Day

2023 Awwwards – Innovation

2023 Awwwards – Website of the Day

2023 Motion Awards – Website of the Day

2023 Motion Awards – Innovation

2023 Motion Awards – Website of the Day

Our services

The integration delivers results at every touchpoint

We dive deep into our clients’ needs, delivering consumer insights that resonate with evolving culture and crafting data-driven marketing plans and cohesive narratives, often preempting their requests.